Kadoorie Estates Limited (“KEL”) and all its affiliated companies respect the personal data privacy of all individuals. KEL is committed to ensuring that all personal data collected through its enquiry channels (“Enquiry”) are handled properly and strictly according to the relevant provisions of the Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”). A copy of KEL’s Privacy Policy (“Policy”) can be found at the KEL website. The Policy applies to all personal data obtained by KEL through any Enquiry.
By accessing KEL’s website, you hereby consent to the use of your information, including your personal information, in the manner described in this Policy. Without limiting the generality of the foregoing, you authorise KEL to transmit your information for the purposes described in this Policy. KEL may update its policy from time to time by updating the Privacy Policy on its website.
The personal data collected by KEL may include your name, email address and telephone number and any other personal data obtained by your interactions with KEL, including any Enquiry.
The personal data provided by you to KEL will be collected, retained, stored, processed, used and transferred (within Hong Kong only) for the following specific, limited and legitimate business purposes only:
Providing personal data to KEL is voluntary. However, if you do not provide KEL with the required personal data, KEL will be unable to process the Enquiry.
KEL would only use your personal data for direct marketing with your explicit, informed consent. You have the right to opt out of direct marketing at all times, by letting us know via the communication channels listed under “Enquiries” below.
KEL shall keep your personal data confidential. Only authorised personnel will have access to and handle your personal data.
KEL may transfer your personal data and information to the following third parties for the specific, limited and legitimate business purposes disclosed in this Policy:
KEL shall only disclose your personal data when required to do so by law. KEL may also disclose your personal data in response to requests from law enforcement agencies or regulatory authorities.
KEL shall take reasonable precautions to prevent the loss, misappropriation, unauthorized access or destruction of your data.
KEL also shall take all reasonable steps to ensure that all personal data held by it is accurate, complete, correct and reliable for the intended use.
Your personal data will be retained by KEL according to its policy on retention of data and records and shall only be retained for the duration necessary to fulfil the original or directly related purposes for which it was collected (and was disclosed to you), unless it is necessary for the personal data collected to be retained to satisfy any applicable legal, regulatory and/or contractual obligations or you have given prior consent for a change of use of your personal data.
KEL will securely store your personal data in Hong Kong according to prevailing information security practices. Appropriate technical and organisational measures will be in place to protect the personal data against unauthorised or accidental access, processing, erasure, loss or use.
You have the right to request access to and correct the information about you held by KEL by e-mailing info@kadoorieestates.com.hk.
When handling any request on data access or correction, we will check the identity of the requester to ensure that he/she is the person legally entitled to make the data access or correction request. A reasonable fee (which you will be given prior notice of) may be charged by KEL for complying with a data access request.
If you have any queries about our Privacy Policy and Practices, please email them to the following address or use the following communication channels:
Room 202, 2/F, St. George’s Building,
No.2 Ice House Street,
Central,
Hong Kong
Telephone: +852 2139 7000
Email: info@kadoorieestates.com.hk
In the event that there is any inconsistency between the English version and the Chinese version of the Policy, the English version shall prevail.
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